System - Live Customer Chat Feature

Parrot has launched live customer support to further improve our user experience by providing instant access to our team of experts.

The introduction of live customer chat functionality (currently available from 11:00 AM UTC to 15:00 PM UTC) expands our service offerings from our 24/7 email support. Our growing customer base already values and appreciates our 24/7 email support. In due course, the live chat feature will also be migrated to a 24/7 service.


Parrot’s customer support already offers unparalleled expertise and personalized assistance in the digital token space, with our team of experts fluent in many different languages. Customer support will be available in English, Traditional and Simplified Chinese, Japanese and Korean.


Users can get hands-on help and guidance simply by clicking on the chat widget in the upper right corner of their Parrot platform homepage.